NEWS
NEWS
We are providing solutions to the healthcare issues throughout the world.
Ever since the CUC Group was founded in 2014, we have engaged in solving healthcare issues based on our mission of “Creating Hope through Healthcare.”
A variety of issues are piling up in Japan as the extreme aging of society advances. In emerging countries, a large number of people are forfeiting their lives due to a shortage of healthcare systems, imbalances in healthcare standards, a rampant increase in lifestyle-related illnesses and other such issues.
Having observed these issues firsthand in healthcare workplaces since the company was first founded and realizing the need for healthcare reforms, we have established various initiatives for solving these problems from all angles. Our aim is to improve healthcare environments to create a future with the happiness that we take for granted throughout the world.
We are continuing to expand into a broad range of business fields covering all areas of healthcare in Japan, Asia, and other parts of the world.
As a first step in providing support for home medical care institutions catering to the ideals of people who wish to live in familiar home environments through to the end, We provide wide range of management support to medical institutions – hospitals, clinics, nursing care institutions – throughout all phases from strategic planning to operations. Our coverage encompasses not only Japan, but also Vietnam and Indonesia, where we are providing support for medical institutions and getting involved in projects related to COVID-19 countermeasures.
In order to provide sustainable healthcare to the next generation of children,
we will never give up on aiming at the widespread provision of healthcare from the perspective of patients, and will continue to accept all new challenges.
We have continued to increase the number of our branches and employees and expand the scale of our business activities ever since we were founded in 2014. We intend to expand our business activities even further in the future by responding rapidly to all changes that occur in the environments involving the healthcare industry.
Key Indicators
Number of In-House Operated Branches:120(as of March 2023)
Breakdown: 86 nursing stations, 34 hospices
Number of Employees
Actual Figures for 2023:3,008
Consolidated Revenue
Fiscal year ended March 31, 2023: JPY35.2billion
Fiscal year ended March 31, 2022: JPY35.3billion
Fiscal year ended March 31, 2021: JPY16.6billion
Business Details(Japan)
Management Support Business for Medical institution
We are providing support for the management and operation of hospitals and clinics throughout the country. We help sustain stable management by offering a wide range of support, from formulating mid- to long-term strategies through to strengthening operating systems, including all aspects of improving efficiency in operations and recruiting strategies through to the design of training systems.
The main feature of this involves hands-on support in which professionals in healthcare institution operations are stationed within the healthcare institutions receiving our support to solve all issues involving healthcare institution operations from the inside.
Hospice Business
We provide nursing and care services for patients with terminal cancer and intractable diseases who live in hospice facilities.
In-home Nursing Business
To support home care for patients at their home, including those who are highly dependent on medical care, we have developed home nursing stations in many locations in Japan based on a 24-hour,365-day nursing system.
Business Details (International)
We provide wide-ranging consultations for hospitals and clinics in Vietnam and Indonesia covering everything from the formulation of management strategies through to supporting operations. We also operate a clinic in Vietnam. Making the best use of the knowledge we have gained in Japan and our network of Japanese companies, we help medical institutions to raise the level of healthcare provision, develop services, engage in human resource exchanges, strengthen financial bases and provide support for procurement.
Main Facilities Receiving Our Support
Vietnam: General hospitals, outpatient clinics
Indonesia: Dialysis hospitals
Facility operated by CUC
Vietnam: Outpatient clinics
Let’s work together to bring hope to the world with superior healthcare.
Mission
Creating Hope Through Healthcare.
Healthcare serves as a wellspring of hope, providing peace of mind for individuals and helping to realize a better society.
We operate in a period of constant and unprecedented change, but overcoming the challenges that we face helps us to bring about transformation and development.
Looking towards the future where our children will live, we ceaselessly pursue a vision of better healthcare, and we are committed to creating a society where people feel secure and reassured.
This, in essence, embodies our mission.
Statement
In Unity, We Can Achieve.
Our purpose is to bring solace to as many individuals as possible,
ensuring that patient-centered healthcare becomes the norm.
While there are many obstacles on the way to achieving this, we keep going, driven by our strong and unwavering commitment.
We are committed to providing patient-centered healthcare to as many people as possible.
Proper healthcare is integral to human existence, wherein every patient should receive care tailored to their needs and preferences. However, practical realities often hinder individuals from being able to experience this. We constantly grapple with a variety of complex factors such as time constraints, the availability of high-quality medical services, accommodating larger populations, and maintaining sustainability. Moreover, the fact that each patient has unique desires, symptoms, and backgrounds, makes the pursuit of patient-centered healthcare an even greater challenge.
”We will not give up no matter what.”
This determined mindset is the foundation of our mission.
However, it is precisely due to these formidable challenges that we continue to collaborate with like-minded advocates who share our unwavering ideals, and why we continually seek answers to questions like, “What are the patients’ hopes?” and “Can we do more?” We take whatever action is necessary, no matter how small, to realize these aspirations and become agents of positive change. And while we are aware of the significant obstacles ahead, we remain undeterred, for it is precisely here that our mission finds its origin.
Just as pioneers of old sought out new continents by venturing into the seas, today’s landscape also demands vision related to the unknown. Our mission is Creating Hope Through Healthcare, and to achieve this, each one of us must embrace a determined pursuit of our ideals, and boldly effect change.
Creating a society where patient-centered healthcare is accessible to all requires a collective effort. It calls for a united assembly of partners who share common values and aspirations. To this end, we have devised the CUC Partners Way as a guiding framework for daily decision-making. As a result, as we progress, each new day will bring greater advancement than the previous day. By embracing this path, we envision a brighter tomorrow for our children, as patient-centered healthcare becomes not only accessible but deeply ingrained in the hearts and minds of all. We are fully committed to patient-centered healthcare for all, no matter the challenges.
Way
1.Prioritizing Patients’ Needs over Our Own Perspectives.
The patient always takes precedence. Before commencing any work, we ask ourselves, “What does the patient before us need?” Then we do whatever we can to fulfill those needs and expectations. For instance, rather than offering curt responses to questions, we communicate empathetically, asking if they have any questions, or physically position ourselves at eye level to foster rapport. Recognizing that each patient perceives differently, we have abandoned notions such as “This will make it easier for me” or “This will make me too busy,” and instead take into account the patient’s perspective in all our actions and communications.
Way
2.Seeking Solutions, Not Making Excuses.
Irrespective of challenges or circumstances, we do not make excuses for why something cannot be done. Instead, we actively seek ways to accomplish our goals. If constrained by time, we consider how we can make time for it. When a task appears too arduous for an individual to undertake alone, we embrace a collaborative approach, knowing that cooperation propels positive change. We reject the mindset of passively waiting for others to act, instead realizing that it is our collective responsibility to identify possible ways to overcome challenges and actively implement them.
Way
3.Pursuing Ideals, Driven by Innovation.
As we attend to our patients’ needs, we also consider the impact on future generations. We envision sustainable methods to offer quality medical care to the widest possible audience within limited time frames. Innovation remains our key to deal with the complex challenges we face. We value good ideas that defy conventional wisdom and precedent, visualizing our own future and charting the best pathways to realize our ideals. By embracing new technologies and unconventional thinking, we propel ourselves closer to our ideals in medical care.
Way
4.Value Personality ahead of Professional Expertise.
As professionals, we continuously strive for personal growth as it enhances not only our expertise but also our humanity. Respect, gratitude, integrity, and recognition of strengths govern our daily conduct. Our positive attitudes elevate team effectiveness, nurturing a culture of trust and confidence. In every action we take, we exemplify the essence of our mission: Creating Hope Through Healthcare.
Way
5.United beyond hierarchies. One Team, extending a helping hand.
CUC Partners comprises of a diverse ensemble of individuals and organizations united by the mission of Creating Hope Through Healthcare. We have shed hierarchical divisions in favor of recognizing each member’s unique role within the team. Fostering an open and supportive environment, we embrace empathy and dialogue, pooling our strengths to achieve extraordinary outcomes that only a unified team can deliver.
- Company Name
- CUC Inc.
- Established:
- August 8, 2014
- CEO
- Keita Hamaguchi
- Capital
- JPY 7,669Million(As of the end of December 2023)
- Main Business
- Support Business for Medical Institutions, Hospice Business, In-home Nursing Business
- Address
- 15F Tamachi Station Tower N, 3-1-1 Shibaura, Minato-ku, Tokyo 108-0023
Board of Directors and Corporate Officers
Representative Director CEO
Keita Hamaguchi
Founder and Representative Director, CUC Inc.
Director COO
Takamichi Tanabe
Joined the company in 2015
In charge of domestic medical institution support business as director／Oversees overseas medical institution support business.
Director CAO
Tomomi Oketani
Joined the company in 2015
Director and General Manager, Administration Division. Oversees the Group’s administrative divisions.
Executive Officer
Hirofumi Oba
Executive Officer, M3, Inc.
Director (Audit Committee Member)
Yuki Mitsuhara
Representative of Keep Moms Smiling (NPO).
Director (Audit Committee Member)
Ryoichi Yonemura
Former Auditor, Kirin Company, Limited.
Corporate Officer
Aya Ito
Joined Sophiamedi Corp. in 2019.
Appointed as the Representative Director of Sophiamedi and CEO in February 2022.
Corporate Officer
Masaaki Inoue
Joined CUC HOSPICE Inc in 2022.
Appointed President and Representative Director of the company in the same year.
Corporate Officer CFO
Jun Hashimoto
Joined the company in 2021
As head of the Corporate Strategy Department, he oversees the group’s financial, investment, investor relations, and public relations strategies.
Corporate Officer
Kenichiro Hori
Joined the company in 2021
Overseeing the domestic management support business for medical institutions as General Manager of Management Support Division
Corporate Officer CHRO
Toshio Matsuura
Joined the company in 2022
Overseeing the human resources strategy, including recruitment and training of human resources as General Manager of Human Resources Department
- CEO ：Chief Executive Officer
- COO ：Chief Operating Officer
- CAO ：Chief Administrative Officer
- CFO ：Chief Financial Officer
- CHRO：Chief Human Resource Officer
The CUC Group is a group consisting of CUC Inc. and its consolidated subsidiaries. It is involved in a wide range of businesses in the field of healthcare, from providing management support to healthcare institutions through to the operation of visiting nurse stations and home hospices, etc.
- Group Companies
- A&N Inc.
CUC i-DATA Inc.
CUC FOODS Inc.
CUC PROPERTIES Inc.
CUC HOSPICE Inc.
Nature, Inc.
Medical Pilot Inc.
You Inc.
Sophiamedi Inc.
Tsurumi-ekimae Contact Co., Ltd
Toseki Research & Development Co., Ltd.
Wakakusa Contact Co. Ltd.
Overseas Branches
- <Indonesia>
PT CUC HEALTHCARE INDONESIA (Joint Enterprise) - President Director : Takamichi Tanabe
Capital : 10,000,000,000 IDR
Address : GoWork Millennium Centennial Center 39th Floor, Jl. Jend. Sudirman Kav.25 RT.10/RW.1, Kuningan, Karet, Setiabudi, Jakarta Selatan 12920 - GRHAMEDS CUC HEALTHCARE, PT (Joint Enterprise)
PT CUC CIPTA HUSADA (Joint Enterprise) - <Singapore>
CUC SINGAPORE PTE.LTD. - <United States>
CUC America Inc. - President : Keita Hamaguchi
- <Vietnam>
CHANGE UNTIL CHANGE VIETNAM COMPANY LIMITED - Legal rep : Keita Hamaguchi, Mamoru Tanabe
Capital : 468,214,000,000 VDN
Address : 14th Floor, Saigon Centre Tower 1, 65 Le Loi, Ben Nghe Ward, District 1,
Ho Chi Minh City, Vietnam - CHANGE UNTIL CHANGE HEALTHCARE COMPANY LIMITED
CHANGE UNTIL CHANGE MANAGEMENT SERVICES JOINT STOCK COMPANY
CHANGE UNTIL CHANGE MEDICAL SERVICES COMPANY LIMITED